Air Senegal Wheelchair Assistance +1–888–839–0502

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Air Senegal Wheelchair Assistance is a comprehensive support service designed to ensure that passengers with reduced mobility travel comfortably, safely, and with dignity. This service can be requested at the time of ticket booking—online, by phone, or at the airport—and is available for both domestic and international flights. From the moment passengers arrive at the airport, Air Senegal’s trained staff provide end-to-end support, beginning with personalized help at the check-in counter, where boarding passes are issued and special seating needs are addressed. Passengers are then escorted through security, customs, and directly to the departure gate, with priority boarding provided to ensure a stress-free and timely entry onto the aircraft. Wheelchair Assistance also includes careful handling of personal mobility aids, which are tagged and stored securely to ensure they are returned in perfect condition at the destination. During the flight, the cabin crew is attentive to passengers receiving assistance, helping with seat adjustments, inflight needs, and providing regular updates on flight progress. Upon arrival, passengers are assisted off the plane, through immigration and baggage claim, and to their final pick-up point or connecting flight. The airline ensures that all checked baggage is managed efficiently, with staff available to help retrieve and transport luggage. Throughout the journey, flight information such as boarding announcements, gate changes, and delays are clearly communicated in both verbal and visual formats. Multilingual customer service agents are available in French, English, and local languages to ensure that communication remains smooth and supportive. If a disruption occurs, such as a missed connection or delay, the assistance team steps in to offer rebooking, accommodations, or lounge access as needed. With a strong focus on accessibility, care, and professionalism, Wheelchair Assistance reflects the airline’s commitment to inclusive travel for all.