Kenya Airways Wheelchair Assistance +1–888–839–0502

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Kenya Airways Wheelchair Assistance is a thoughtfully designed service that ensures passengers with limited mobility enjoy a safe, seamless, and dignified travel experience. From the moment of booking to arrival at the final destination, the airline offers end-to-end support tailored to each passenger’s needs. When booking a flight, travelers can easily request Wheelchair Assistance through the website, contact center, or travel agent. It’s recommended to submit the request at least 48 hours before departure to ensure proper arrangements are made in advance. At the airport, check-in is made more accessible with trained staff who assist passengers in navigating the terminal, completing formalities, and preparing for security screening. Priority services, such as early check-in and pre-boarding, are provided to minimize waiting time and maximize comfort. Baggage assistance is also available as part of the wheelchair service. Kenya Airways personnel assist with checked and carry-on luggage, including the safe handling of mobility devices. All items are carefully tagged and managed to ensure they arrive safely at the destination. Passengers receiving Wheelchair Assistance are kept well-informed with timely flight information. Staff guide them through terminal changes, boarding processes, and connections. Boarding and disembarkation are managed with care, ensuring comfort and respect at every stage. If any questions or concerns arise, customer support is readily accessible. Kenya Airways’ service team is trained to provide friendly and responsive help tailored to the specific needs of passengers requiring mobility support, both on the ground and in the air. Wheelchair Assistance reflects the airline’s strong commitment to inclusive travel. With professional, compassionate care at every touchpoint, the service empowers all passengers to travel with confidence, comfort, and peace of mind.