novasmith

Related Categories : Travel Agencies

Hi there, I was a little concerned when I found out that there is no Emirates Airlines Buffalo Office particularly since this was my first flight with them. But I soon discovered that their customer support and online resources made it simple to manage everything, even from a smaller city like Buffalo. I reserved my Dubai flight on the Emirates website, which was extremely easy, and I could select seats and pre-order meals online. But I did have a couple of questions regarding connecting flights since I needed to switch from a domestic flight to an Emirates flight at New York's JFK airport. Rather than looking up a local office, I phoned the Emirates support number, and the representative was just great. She took me through the whole process, briefed me on baggage handling, and ensured I was at ease with the transfer. Although it would have been pleasant to call in at a local office, I didn't really feel any disruption. Their customer service hotline was available to call, and their app informed me of everything from checking in to boarding. The flight itself was great—Emirates certainly know how to make you feel like a VIP, from the roomy seating to the friendly staff and the delicious food. Although Buffalo has no office of its own, I was taken care of really well during my trip, and I would definitely fly with Emirates again. They do everything possible to make their travelers' journey hassle-free.