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Hello there! The other day, I had to go to the Eva Air Houston Office to alter my flight reservation. I was a bit nervous since I didn't know what to expect, but I was very impressed by the professionalism and friendliness I received. The employees were extremely nice, and despite the office being crowded, they were able to serve everyone in a timely manner. The place itself was simple to locate, well-placed in the city, with great parking. Upon entering, the environment was quite friendly, and staff ensured to break everything down for me. The customer service representative that I dealt with was patient enough to go over my choices, respond to all my inquiries, and even assisted me in finding a better flight that better accommodated my schedule. What I most appreciated was how patient they were throughout the process. I felt like they really cared about ensuring my experience was smooth and hassle-free. Customer service here is truly second to none, and I would recommend the EVA Air office in Houston to anyone who needs help. Whether you're reserving a new flight or modifying an existing one, they'll assist you along the way!