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United Airlines is based in Terminal 2 at London Heathrow Airport, or The Queen's Terminal. The terminal itself is tidy, up-to-date, and efficiently organized, which makes the travel experience as a whole quite seamless. United Airlines LHR Terminal makes use of mainly gates in Concourse 2B, which are easily near its own United Club lounge—a cozy area that provides free snacks, beverages, Wi-Fi, and showering facilities. The terminal itself has a decent choice of restaurants and shops, though some travelers may find it restricted compared to a larger terminal such as T5. Check-in and security procedures are usually well-organized, but at peak hours, queues can become long, so an early arrival is recommended. Transfers to or from other Heathrow terminals involve leaving security, which can be slow and a hassle, particularly with tight connections. But for travelers flying directly with United or other Star Alliance carriers, Terminal 2 offers a unified and enjoyable experience. The personnel are typically friendly and accommodating, and signage is clear across the terminal. Overall, United's presence at Heathrow Terminal 2 provides a good and consistent experience, especially for international travelers seeking a smooth journey through one of the world's busiest airports.