Turkish Airlines Moscow Office

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The Turkish Airlines Moscow Office is very cooperative when it comes to resolving baggage issues. I went to the office after my luggage was delayed on a recent flight, and the people were very concerned. They traced my baggage immediately and kept me informed about its whereabouts and delivery status. I felt highly valued as a customer because they resolved the issue professionally and respectfully. In contrast to call centers whose updates are hard to obtain, the Moscow office team offered clear, face-to-face talking. The atmosphere was peaceful, clean, and well-organized. They also offered me useful tips on how to avoid such problems in the future. Generally, this office is impressive with its timely and efficient service for bag issues. I strongly suggest tourists go directly to this office if they have any problems with their luggage during travel by Turkish Airlines from Moscow.